Shipping policy
At TrendHut, we aim to deliver your orders quickly, safely, and efficiently. Please review our shipping policy below for details on how we handle deliveries.
1. Order Processing Time
All orders are processed within 1-2 week depend on locations after payment is confirmed.
Orders are not shipped or delivered on Sundays or public holidays.
In case of high order volumes, processing may be slightly delayed. If there is a significant delay, we will notify you via email or phone.
2. Shipping Methods & Delivery Time
We offer the following shipping options:
- Standard Shipping: Estimated delivery within 1 week
- Express Shipping (if available): Estimated delivery within 3 days
Delivery times may vary depending on your location and courier partner availability.
3. Shipping Costs
Shipping charges are calculated at checkout based on your location and selected shipping method.
4. Order Tracking
Once your order is shipped, you will receive a confirmation email/SMS with a tracking number and tracking link.
You can use this to monitor your shipment status in real time.
5. Delivery Delays
While we strive to deliver on time, delays may occur due to:
- High demand or peak seasons
- Courier partner delays
- Weather conditions or unforeseen circumstances
We appreciate your patience and understanding in such situations.
6. Incorrect Address or Failed Delivery
Please ensure your shipping details are accurate at checkout.
- We are not responsible for delays or losses due to incorrect or incomplete addresses.
- If a delivery fails, the package may be returned to us or reattempted by the courier.
Additional shipping charges may apply for re-delivery.
7. Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us within 1 day of delivery.
We will investigate the issue and assist with a replacement or resolution.